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Quick Question:

Within the last 5 years, what role did the following play in your job:
Overseeing daily operations including the support and maintenance of training records and matrix for all operation functions.
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Quick Question:

What is your highest level of verifiable education?
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Quick Question:

Within the last 5 years, what role did the following play in your job:
Familiarity with Lean, Six Sigma, and other continuous improvement methodologies is preferred.
Operations Supervisor, 2nd Shift
OH - Youngstown


Opportunity Snapshot
Top reasons to consider aligning your career with Classic Optical
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Lead diverse associates in a collaborative, engaged culture that values professional development

If you combine solid leadership skills with a strong sense of ownership and involvement, this position offers you some great opportunities. You will:
  • Expand your leadership experience, even if you don't yet have any -- as long as you have strong people skills, the assertiveness to enforce policies and the ability to empower others, we want to hear from you.
  • Enjoy both autonomy and support as you lead some 50 production associates, partnering with another Operations Supervisor on the second shift. Quick question for you - click here
  • Showcase your potential to take on additional responsibilities and advance; in fact, this position is open because the incumbent was promoted.
  • Enjoy a highly engaged culture that empowers employees, welcomes input, and values collaboration and ownership.
  • Take advantage of the best of both worlds: the entrepreneurial energy of Classic Optical along with the stability and resources of Essilor of America, our parent corporation.
Making eyeglasses to bring the future into focus Classic Optical Laboratories, Inc. has successfully supplied the optical industry with top-quality, low-cost eyewear for more than 50 years. Our centralized, world-class lab produces thousands of custom eyeglasses every day and delivers them to eyecare providers (ECPs) across the country. In addition to serving independent provider offices from Maine to California, we offer expertise in managing high-volume contracts for insurance organizations, managed care organizations (MCOs), union organizations and trust funds, educational institutions, correctional facilities, manufacturing plants, and numerous federal and state government programs. Classic Optical is part of Essilor of America, the leading manufacturer of eyeglass lenses in the United States. Essilor's recent merger with Luxottica created the world's largest player in the eyewear industry.

Pictured: Classic Optical's associates are the foundation of our success, and this team of close to 250 dedicated professionals makes Classic an industry leader. We focus on hiring the best technical staff and the most caring customer service representatives to provide incomparable services in every facet of our business.
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Grow Your Skills, Even if You are New to Leadership, at a Premier Optical Lab and Industry Leader

The Requirements
Find out what it takes to own and thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Operations Supervisor opportunity, you will have:
  • 3 to 5 years of related experience in operations/manufacturing environment in lead roles, ideally at the supervisor level. Top candidates will have experience leading 30+ employees.
  • A bachelor's degree, technical degree or equivalent work experience. Quick question for you - click here
  • The ability to motivate employees to meet performance goals, including coaching and training individuals and teams.
  • Strong communication, interpersonal and organizational skills.
  • Computer proficiency, including e-mail, word processing, reporting and spreadsheet applications.
  • The ability to work effectively in a fast-paced environment.
  • A strong sense of safety.
  • Familiarity with Lean, Six Sigma, and other continuous improvement methodologies is preferred. 
  • Experience in optical lab production environments is a plus.
You will work Monday through Friday from 2 to 10 PM. We'll look to you to be flexible in your schedule, although we don't expect there will be much need to work additional hours.

Pictured: Classic Optical has fully automated its lab with robotics, the latest cutting edge systems and state-of-the-art manufacturing equipment to maximize throughput capacity.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Senior Operations Manager, you will oversee two Leads and about 50 Associates in the surfacing, coating and finishing departments. You'll partner with another Operations Supervisor who focuses on quality and process improvement, while you oversee the associates and flow of materials to ensure we meet production goals. While the two of you have different areas of focus, you'll work closely with one another.

More specifically, you will:
  • Assume responsibility for daily production. All aspects of production are to be driven by lean manufacturing principles of predictability and efficiency improvement (through the elimination of waste). Quick question for you - click here
  • Immediately inform appropriate personnel of issues including downtime, quality, and availability that are an obstacle to production.
  • Manage projects to improve processes throughout the department for the purpose of improving production and quality levels.
  • Participate in the hiring, orientation and training of new personnel.
  • Evaluate performance of employees, and counsel employees according to company policy as needed.
  • Ensure adequate training of production operators to allow for flexibility in labor allocation to meet production goals.
  • Maintain performance records on employees, routinely communicate performance to employees and coach employees on methods and techniques for improving performance.
  • Maintain department budget, including labor and equipment costs.
  • Assist in analyzing and recommending the purchase of new equipment as needed.
  • Analyze problems that arise and determine actions that will minimize the problems, decrease costs and/or improve yields, recommend changes to Production Operations Manager and upon approval, implements those changes.
  • Enforce/improve standards of safety and ergonomics, quality, productivity and housekeeping with respect to 5S standards.
  • Assure that all safety standards are maintained in the work area. Ensure compliance with environmental health and safety policies.
  • Cooperate with other shifts to satisfy weekly production goals.
  • Support maintenance of training records and matrix for all operations functions.
  • Perform other duties as required.
Pictured: At Classic Optical we have developed a customer service team that has a singular focus to the mission of exceeding customer expectations on every call for every patient. On average, our devoted customer service team members have held their positions for more than ten years.
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Why Join Us
More great reasons to build a career home with us.
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Premier optical lab
Classic Optical is an engaged and respected member of the Youngstown community, and one of the largest production labs in Essilor's nationwide network. As the preeminent contract ophthalmic laboratory, we provide lenses, frames and safety eyewear using progressive surfacing and finishing technologies. We have a good deal of autonomy in running our business, enabling us to be nimble in implementing great ideas.

Strong momentum
Over the past few years, we have implemented several successful continuous improvement initiatives. Most importantly, those successes have strengthened our culture and our team spirit. Using input from the production staff, we were able to reduce breakage by almost 80%, and we have nearly doubled production. Today we produce some 7000 jobs a day, driven by our commitment to Precision, Performance and Pricing.

Great environment
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 50 years.

Excellent compensation
In addition to competitive compensation and bonus opportunity, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: In 16 states and more than 2,500 schools, Classic provides eyeglasses with our charitable partners at no cost to more than 100,000 school children annually . . . and counting.
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Road to Success
Explore the characteristics that will enable you to stand out.
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Leadership skills are essential in this role, including the ability to strike the right balance between motivating and enforcing policies. You'll need to be able to communicate expectations clearly, and then hold people accountable to meet those expectations. You'll find a team at Classic Optical that is motivated and proud of the things we've accomplished together over the past few years. We work hard, overcome challenges together, and have fun in the process. If you can tap into that enthusiasm, you'll be well on your way to making a strong impact. Of course, there also will be times when you need to be assertive.

We're looking for a professional who will take ownership of the role, get involved and share great ideas. We'll provide support, of course, but you should take pride in working autonomously to handle what comes up and make decisions. That may include making a mistake now and then, but the important thing is that you can learn from them. You'll know you're hitting the mark if, in about six months, you've made an impact on employee retention as well as professional development.
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Classic Optical is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at mcurtis@engage2excel.com.