Quick Question:

Within the last 5 years, what role did the following play in your job:
Optician duties within the production environment.
Quick Question:

Optician License valid in the state of Ohio.
Quick Question:

Knowledge of ANSI standards.
Quick Question:

Within the last 5 years, what role did the following play in your job:
Setting up lenses in LMS software.
Optician Specialist
OH - Youngstown

Opportunity Snapshot
Top reasons to consider aligning your career with Classic Optical
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Newly Added Optical Lab Position Focused on Production Processes and Frame and Lens Quality

If you combine a valid Opticians License with general optics knowledge and experience in a manufacturing (preferred) or retail environment, the role of Optician Specialist offers you some compelling opportunities. You will:
  • Take ownership of a new role focused on lens and frame quality, production and problem resolution. Your efforts will impact customer satisfaction by ensuring customers receive an outstanding product. Quick question for you - click here
  • Learn and develop your technical and leadership skills by working with knowledgeable, onsite opticians and by mentoring and coaching individuals participating in our Optician Apprenticeship Program.
  • Showcase your potential to take on additional responsibilities and advance within Classic Optical or other business units within Essilor. This is a foundation-building role that can lead to multiple career paths from technology to service to leadership and more.
  • Take advantage of the best of both worlds: the entrepreneurial energy of Classic Optical along with the stability and resources of Essilor of America, our parent corporation.
  • Enjoy a highly engaged culture that empowers employees, welcomes input, and values collaboration and ownership.
We have several positions available including a Level III Associate and the higher-level Optician Specialist. So, whether you are a licensed optician or have ABO certification, we encourage you to apply.

Making eyeglasses to bring the future into focus Classic Optical Laboratories, Inc. has successfully supplied the optical industry with top-quality, low-cost eyewear for more than 50 years. Our centralized, world-class lab produces thousands of custom eyeglasses every day and delivers them to eyecare providers (ECPs) across the country. In addition to serving independent provider offices from Maine to California, we offer expertise in managing high-volume contracts for insurance organizations, managed care organizations (MCOs), union organizations and trust funds, educational institutions, correctional facilities, manufacturing plants, and numerous federal and state government programs. Classic Optical is part of Essilor of America, the leading manufacturer of eyeglass lenses in the United States. Essilor's recent merger with Luxottica created the world's largest player in the eyewear industry.

Pictured: Classic Optical's associates are the foundation of our success, and this team of close to 250 dedicated professionals makes Classic an industry leader. We focus on hiring the best technical staff and the most caring customer service representatives to provide incomparable services in every facet of our business.
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Leverage Your Ohio State Optician’s License to Join an Industry Leader and Production Quality

The Requirements
Find out what it takes to own and thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Optician Specialist opportunity, you will have:
  • A high school or GED equivalent and a valid Optician’s License certified by the Ohio Vision Professionals Board. Quick question for you - click here
  • 2 years of job-relevant experience and/or training with proven ability to troubleshoot manufactured lenses.
  • Solid computer skills including experience with Microsoft Office programs including Word, Excel, and Outlook; knowledge of or ability to learn optical lab, ideally VisionStar, and other software.
  • Knowledge of ANSI standards. Quick question for you - click here
  • Knowledge of or ability to learn different progressive lens designs.
  • Understanding of Lean manufacturing principles is a plus.
In addition, you will need the following competencies and characteristics:
  • The ability to multi-task, prioritize and effectively execute tasks in a busy production environment.
  • Strong learning acumen with the ability to learn and retain complex equipment functions.
  • Excellent interpersonal and written and verbal communication skills.
  • Strong self-motivation and self-direction; capable of working independently to keep customer orders moving.
  • Good judgment, problem-solving, and decision-making skills.
  • The ability to work and communicate effectively in a collaborative, team-oriented environment.
  • Keen attention to detail.
  • Willingness to wear required PPE while in the laboratory, including but not limited to, safety eyewear and enclosed shoes.
  • A commitment to safety.
You will typically work a Monday - Friday day shift but should have the flexibility to work overtime on occasion to meet workflow demands.

As an essential business and production facility, employees work onsite. To protect the health and safety of all our employees we have established COVID protocols in place. 

Pictured: Classic Optical has fully automated its lab with robotics, the latest cutting edge systems and state-of-the-art manufacturing equipment to maximize throughput capacity.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the General Manager, as Optician Specialist, you will work in an eyeglasses manufacturing environment and be responsible for evaluating lens and frame quality and the proper processing of the complete eyeglass. You will work in the Classic Optical lab and regularly perform Optician duties including setting up lenses in the LMS software, and troubleshooting problems with incoming orders. 

Some of your specific duties will include:
  • Work within the manufacturing operations to apply optical knowledge and lead others to learn and manage eyeglass orders.
  • Setting up new lenses in the LMS system according to lens type and style.  Quick question for you - click here
  • Troubleshooting and processing orders received with incomplete or incorrect information.
  • Providing quality analysis, identifying root causes, and suggesting solutions.
  • Providing processing oversight of special orders and unique case requests.
  • Using lensometers and other optical equipment to properly assess produced work.
  • Mentoring Optician apprentices working onsite as needed.
  • Working with Customer Service to solve customer issues, answer customer questions, and identify solutions for unique requests.
  • Interacting with all departments to provide needed optical information.
  • Participating in continuous improvement projects.
  • Observing all company policies, rules, and safety practices.     

Keys to Success

Your optical knowledge will be essential, but just as important will be your ability to engage with other members of the team. You'll find a team at Classic Optical that is motivated and proud of the things we've accomplished together over the past few years. We work hard, overcome challenges together, and have fun in the process. You will add value to the team and help drive the growth of the company by taking ownership of your responsibilities and paying strict attention to the fine details of your role. The pace is steady but not as fast as the production line, giving you time to audit for quality and accuracy.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: At Classic Optical we have developed a customer service team that has a singular focus to the mission of exceeding customer expectations on every call for every patient. On average, our devoted customer service team members have held their positions for more than ten years.


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Why Join Us
More great reasons to join our team.
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Premier optical lab
Classic Optical is an engaged and respected member of the Youngstown community, and one of the largest production labs in Essilor's nationwide network. As the preeminent contract ophthalmic laboratory, we provide lenses, frames and safety eyewear using progressive surfacing and finishing technologies. We have a good deal of autonomy in running our business, enabling us to be nimble in implementing great ideas. For example, because the Optician Specialist position is new, you can influence and help shape the role. 

Strong momentum
Over the past few years, we have implemented several successful continuous improvement initiatives. Most importantly, those successes have strengthened our culture and our team spirit. Using input from the production staff, we were able to reduce breakage by almost 80%, and we have nearly doubled production. Today we produce some 7000 jobs a day, driven by our commitment to Precision, Performance and Pricing.

Great environment
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 50 years.

Excellent compensation
In addition to a competitive hourly wage, we offer an exceptional mix of first-rate benefits including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: In 16 states and more than 2,500 schools, Classic provides eyeglasses with our charitable partners at no cost to more than 100,000 school children annually . . . and counting.
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Classic Optical is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at mcurtis@engage2excel.com.