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Quick Question:

How many years have you been in a training role?
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Quick Question:

What is your highest level education?
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Quick Question:

Within the last 5 years, what role did the following play in your job:
training and/or on-boarding initiatives
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Training Manager
OH - Youngstown
Opportunity Snapshot
Top reasons to consider aligning your career with Classic Optical
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Drive positive change in a collaborative, engaged culture that values continuous improvement

If you complement your training experience with a passion for building culture and success, this position offers you some great opportunities. You will:
  • Leverage your background and knowledge to develop a training program from the ground up; we have programs in place, but we believe a fresh set of eyes can make a good thing even better. Quick question for you - click here
  • Support strategic efforts to expand capacity, functions and teams in multiple areas, building on existing momentum to enhance ongoing success and growth.
  • Take advantage of the best of both worlds: the entrepreneurial autonomy of Classic Optical along with the stability and resources of Essilor of America, our parent corporation.
  • Enjoy a highly engaged culture that empowers employees, welcomes input, and values collaboration and ownership.
  • Showcase your potential to advance within Classic Optical or other business units within Essilor.
Making eyeglasses to bring the future into focus Classic Optical Laboratories, Inc. has successfully supplied the optical industry with top-quality, low-cost eyewear for more than 50 years. Our centralized, world-class lab produces thousands of custom eyeglasses every day and delivers them to eyecare providers (ECPs) across the country. In addition to serving independent provider offices from Maine to California, we offer expertise in managing high-volume contracts for insurance organizations, managed care organizations (MCOs), union organizations and trust funds, educational institutions, correctional facilities, manufacturing plants, and numerous federal and state government programs. Classic Optical is part of Essilor of America, the leading manufacturer of eyeglass lenses in the United States. Essilor's recent merger with Luxottica created the world's largest player in the eyewear industry.

Pictured: Classic Optical's associates are the foundation of our success, and this team of close to 250 dedicated professionals makes Classic an industry leader. We focus on hiring the best technical staff and the most caring customer service representatives to provide incomparable services in every facet of our business.
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Build an All-New Training Program as Part of a Strategic Initiative at a Growing Industry Leader
The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Training Manager opportunity, you will have:
  • A college degree or equivalent work experience managing training programs. Quick question for you - click here
  • Solid related experience and/or training; the ability to develop and deliver training programs from scratch is strongly preferred.
  • Strong writing and presentation skills.
  • Experience in production environments; optical industry experience is a plus.
  • The ability to assess current and future needs, create goals to address them and develop plans to achieve those goals.
  • Solid computer skills, including familiarity with learning management systems and MS Office, along with the ability to learn new applications quickly.
Just as important will be the following competencies and characteristics:
  • Leadership skills and the ability to promote a strong, healthy, culture.
  • Excellent interpersonal skills, with the ability to influence and motivate others across all areas of the organization.
  • The ability to work effectively in a fast-paced environment. A strong sense of safety.
  • Strong self-motivation and self-direction.
  • Good judgment as well as solid analytical, problem-solving and decision-making skills.
As an essential business, we'll expect you to work onsite regularly. We have protocols in place to protect the health and safety of all employees. You will support all three shifts, so you will need to be flexible in your schedule.

Pictured: Classic Optical has fully automated its lab with robotics, the latest cutting edge systems and state-of-the-art manufacturing equipment to maximize throughput capacity.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Technical Manager, you will be the primary training resource for the Classic Optical lab. Frankly, we only know what we know internally, so we'll look to you bring fresh new ideas, building on your own experience. Primary responsibilities will include designing and implementing a training program, building organization alignment, preparing the lab to take optimal advantage of training, and overall ownership of the training program.

Initially, you will focus on onboarding new production associates, setting them up for success. Another priority will be developing programs to support our customer service team. Over time, you'll create programs for all areas, including cross-training opportunities. We also have skills matrices for different positions, and you will manage these tools, ensuring they are updated and creating new development plans for employees.

More specifically, you will:
  • Work with Lab Operations Management in the development and implementation of the training program, with a focus on onboarding Lab Tech associates to ensure consistent lab operational processes. Quick question for you - click here
  • Create and monitor measurements to ensure overall effectiveness of the program.
  • Identify and train shift coordinators to implement training practices within the lab.
  • Work with lab supervisors to maintain skills matrices and employee development plans.
  • Align training program with existing Essilor training protocols and established standards.
  • Work hands-on to implement training across three shifts, and all work stations within the lab.
  • Work with the Technical Manager and General Manager to approve training the program, standards for implementation, and priorities to address.
  • Partner with lab supervisors to design training programs, address areas of highest need, and implement training practices.
  • Prepare Training Coordinators to assume ownership of department training needs Create training tools, methods and stations to perform training.
  • Maintain lab operations training documentation for new hires and existing employees.
  • Train employees directly, as necessary.
Pictured: At Classic Optical we have developed a customer service team that has a singular focus to the mission of exceeding customer expectations on every call for every patient. On average, our devoted customer service team members have held their positions for more than ten years.
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Why Join Us
More great reasons to build a career home with us.
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Premier optical lab
Classic Optical is an engaged and respected member of the Youngstown community, and one of the largest production labs in Essilor's nationwide network. As the preeminent contract ophthalmic laboratory, we provide lenses, frames and safety eyewear using progressive surfacing and finishing technologies. We have a good deal of autonomy in running our business, enabling us to be nimble in implementing great ideas.

Strong momentum
Over the past few years, we have implemented several successful continuous improvement initiatives. Most importantly, those successes have strengthened our culture and our team spirit. Using input from the production staff, we were able to reduce breakage by almost 80%, and we have nearly doubled production. Today we produce some 7000 jobs a day, driven by our commitment to Precision, Performance and Pricing.

Great environment
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 50 years.

Excellent compensation
In addition to competitive compensation and bonus opportunity, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: In 16 states and more than 2,500 schools, Classic provides eyeglasses with our charitable partners at no cost to more than 100,000 school children annually . . . and counting.
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Road to Success
Explore the characteristics that will enable you to stand out.
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Your training expertise will be essential, but just as important will be your leadership skills, particularly your ability to promote a strong culture of engagement and commitment. You'll find a team at Classic Optical that is motivated and proud of the things we've accomplished together over the past few years. We work hard, overcome challenges together, and have fun in the process. If you can tap into that enthusiasm, you'll be well on your way to making a strong impact.

In addition, in order to be an outstanding Training Manager, you will:
  • Develop and maintain a thorough understanding of the organization’s goals and objectives, as well as the ophthalmic and vision market.
  • Bring strong skills in influencing and motivating others.
  • Achieve goals independently and also contribute as a team player.
  • Pay close attention to details while also grasping the big picture.
  • Present your great ideas in business-friendly and user-friendly language.
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Classic Optical is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at mcurtis@engage2excel.com.